Last Updated: 21/02/2026
Mel The Mirror (“we”, “us”, “our”) is operated by Melanie Emma Leppard, Sole Trader.
This Privacy Policy explains what personal information we collect, how we use it, how it may be disclosed, and the security measures we take to protect it.1. Information We Collect
We may collect the following types of personal information:
Information you provide directly:
Full nameEmail addressBilling addressPayment information (processed via third-party providers)Questions or information submitted for personalised recorded sessionsMessages sent via contact forms or emailAutomatically collected information:
IP addressBrowser typeDevice informationWebsite usage data (via cookies or analytics tools)We do not store full credit card details on our servers.2. How We Use Your Information
We use your information to:
Process paymentsDeliver purchased digital services and productsProvide personalised recorded sessionsProvide access to online courses or membership platformsCommunicate with you regarding purchasesRespond to enquiriesImprove website functionality and user experienceMeet legal, tax, and accounting obligationsWe only collect information necessary to operate our business and deliver services.3. Third-Party Service Providers & Disclosure
We may share necessary information with trusted third-party service providers to operate our business, including:
Payment processors (e.g., Stripe, ThriveCart)Course hosting platforms (e.g., Thinkific)Community platforms (e.g., Skool)Email service providersScheduling platformsWebsite hosting providersAnalytics providersInformation is disclosed only as required to deliver services or comply with legal obligations.
These third parties are responsible for maintaining appropriate security and data protection standards under their own privacy policies.
We do not sell, rent, or trade your personal data to third parties.4. Method of Disclosure
Personal information is shared electronically through secure integrations with third-party platforms necessary for payment processing, course delivery, community access, email communication, and scheduling.
Data is not disclosed in any other manner unless required by law.5. Data Security & Safeguards
We take reasonable technical and organisational measures to protect your personal information, including:
Use of secure password-protected systemsSecure third-party payment processingSSL encryption where availableLimiting access to personal dataWhile we take appropriate measures to safeguard information, no online system can be guaranteed 100% secure.6. Data Retention
We retain personal data only as long as necessary for:
Delivering servicesMeeting legal, accounting, or tax requirementsResolving disputesYou may request deletion of your personal data, subject to legal obligations.7. Your Rights
You may request:
Access to your personal dataCorrection of inaccurate informationDeletion of your personal data (where legally permitted)To make a request, contact:
Email: [email protected]8. Cookies & Analytics
Our website may use cookies or analytics tools to improve functionality and understand website usage. You may adjust your browser settings to refuse cookies.9. Contact Information
If you have questions about this Privacy Policy or how your data is handled, contact:
Melanie Emma Leppard
Sole Trader
Email: [email protected]